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Customer Care Policy



Customer Service & Complaints Handling:


We will respond to any query or complaint within one working day of receipt.



We prefer e-mails where possible, but should you need to contact us by mail, telephone or fax our details are as follows.


OnlineFX Ltd
3A Montagu Row
London
W1U 6DZ

Telephone: 0207 224 5799
Fax: 020 7224 5723



Please note: Our normal office hours are Monday – Friday, 9.30 a.m. – 5.30 p.m.


All telephone / fax messages are charged at normal BT rates.



Registered at HM Customs and Excise – Money Laundering Reg No:12113754 for conducting Foreign Exchange Services. None of the information contained in this website constitutes, nor should be construed as financial advice. OnlineFX Ltd Data Protection Registration Z8307054 © Copyright OnlineFX Ltd - All rights reserved. Powered by: OnlineFX IT



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